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How to Install PrestaShop with Softaculous

Learn how to install prestashop with softaculous on PrestaShop 8.x with clear steps, prerequisites, verification, and common troubleshooting.

Views: 18 Unique: 17 Updated: 2026-03-16

What this procedure is

How to install PrestaShop using Softaculous inside cPanel. This is the fastest method when your hosting includes Softaculous.

Applies to: PrestaShop 8.x.

Why you would do this

  • Fast wizard-based installation.
  • Your hosting provides cPanel + Softaculous.
  • You do not want to use the terminal.

Prerequisites

  • Access to cPanel.
  • A domain/subdomain added in the hosting.
  • SSL available (recommended).
  • Admin account details ready.

Quick diagnosis (before you change anything)

1) Decide install location (root or subfolder)

Expected result: you know whether the store will be at / or /shop.

2) Confirm SSL

Expected result: you can use https:// from day one.


Install with Softaculous (cPanel)

Step 1) Open Softaculous

In cPanel open Softaculous Apps Installer.

Expected result: you see the catalog.

Step 2) Find PrestaShop and click “Install”

Select PrestaShop and start the wizard.

Step 3) Set protocol, domain, and directory

Choose https://, the correct domain, and leave “In Directory” empty to install in the root.

Expected result: the final URL matches what you want.

Step 4) Create the admin user

Use a real email and a strong password.

Expected result: you can log into the Back Office.

Step 5) Review advanced options

If available, disable auto-upgrades at first and upgrade manually with backups.

Step 6) Run the installation

Confirm and install.

Expected result: Softaculous shows the store URL and admin URL.

Final verification

  • Store loads over HTTPS.
  • Back Office opens using the provided URL.
  • You can complete the initial wizard without errors.

If something doesn’t work (common issues)

Softaculous finishes but you see a 500 error

  • Switch PHP version in cPanel (MultiPHP Manager).
  • Check the cPanel Error Log.
  • Clear PrestaShop cache if you logged in before.

Best practices

  • Save the admin URL securely.
  • Enable automated backups in your hosting.
  • Before installing modules, update PrestaShop to a stable 8.x release.
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